Mercure Newbury West Grange Hotel, Thatcham

The hotel was really comfortable with clean and well-appointed rooms, though the noise from the outdoor air con unit kept me awake all night, leaving me feeling tired. The staff were always very helpful and pleasant, with some occasional shortages. The location was good for my visit but a bit far. The dining experience was mostly okay with good food options available. The hotel had decent facilities overall.

The hotel exceeded my expectations with spacious rooms filled with functional and comfortable extras. However, the room was too hot for my liking. The service was top-notch, with incredibly helpful and friendly staff making my stay delightful. The location was convenient for my needs, just a short drive away from my destination. The dining experience offered a substantial variety of dishes, but some felt overpriced. Overall, a mix of positives and negatives but value for money.

I had a comfortable stay at the hotel; the spacious room with a fridge was a plus. However, noise in the corridor outside was a bit of a downside. The service was exceptional, especially considering the holiday period. The location was ideal for me, just a short drive from my destination, although noise from nearby emergency vehicles was bothersome. The dining experience was good overall, but the chaotic breakfast setup was a drawback.